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My personal experience with these guys is that they suck. When your payment is due on the 5th, sometimes they will call you to tell you it is going to be due and if you don't make it on the 5th and the grace period is the 15th, they will start harassing calls a couple...
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#890012
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This company is horrible. I paid extra $ on my loan every month for 7 months and the money never went to my principal, first time I was late with payment they called and when returned call they were rude and unable to say where my extra money went. Than said my payment...
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1.2
#874045
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These people suck! Do not get a loan from these so called lenders. The worst customer service EVER!!!
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Anonymous
Taylor

This company sucks! Regret financing with them! Great harassment, back to back calling, and threatening skills! Repossessed my car after I was two weeks late paying, not to me...

1.0
#872928
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Chevolet Cruz Review

Gateway One Lending
#905622
Very poor service I'm disabled and tht company repo my vehicle and never sent me one letter.very poor management. Not only tht I was in the process of trading the car in for cheaper payments I wouldn't recommend this co. To anyone m
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Short Review on July 22, 2016

Gateway One Lending
#887129
I never had any experience with this company personally but one of their representatives was friends with my wife and after 3 years of knowing this representative, spread rumors and lies about myself and my wife thru the dealership community in raliegh nc. Very childish and unprofessional. Hey lending company you may want to check out who you employ a bit better.
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Gateway One Lending Auto Loan Review

Gateway One Lending
#880833
Run!!! This company is horrible after repoing my car they had the nerve to accuse me of submitting documents to them after lawyer review it was the dealership that sent them false info
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Gateway One Lending Auto Loan Review

Gateway One Lending
#874354
1.4
Details
Its taking me weeks to locate my, automobile they reposesed for minimal late payments. Also they have not returned my calls and i have no access to my medication in my car and tools i need to obtain to suceed in my line of work.
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Gateway One Lending Car Loan Review from Phoenix, Arizona
I purhased a vehicle through a small scam artist dealer in Chandler alArizona, Millenium Auto Sales and the owner is Paul Jones. My total vested interest into this vehicle loan is 7,906.00. The loan contract with Gateway 1 Lending has proven to be a fraudulent...
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Anonymous
Anonymous

I am new with this entity but I hope that you get entirely what you deserve and I have a strange concern this could be something that has happened to me. The vehicle I have is...

1.0
#815398
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Let me start off with my initial issue with Gateway One. They never sent my information to start paying my loan back. I recieved the information from one of their collectors. Needless to say past due. After that I would be continuously harrassed. Not me but friends...
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1.8
#800801
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This company was my lender and also had gap insurance with them. I totaled my car out within 4 months and my insurance paid everything except for $3,000. So thinking that my gap insurance would pay the rest....NOT... they only paid $1,200 and I had to pay the rest....
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Anonymous
Anonymous

You realize that gap is a dealer sold product and typically does not come from your finance company right? Sounds like your issue is with the gap insurance company lol

Anonymous
Anonymous

Gateway one does not provide or furnish GAP insurance, if you had GAP insurance is because the dealership sold it to you on behalf of a GAP insurance company when you bought t...

1.0
I liked
  • Financing
I didn't like
  • Service
#789361
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If you read most of these complaints they are harassing phone calls and most of the people AREN'T even LATE! What a rotten lending company. I myself will NEVER use this company. I hope that everyone reading and checking for a loan from a lending, look, read, and RUN to...
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I didn't like
  • Harassment
  • Cluesless management
#786370
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purchased a used car. Service at the dealers was great. But the service from Gateway, NEVER again. One payment was sent out a few days late, they called wanting to know when and where it was sent. Very Rude. After that we ran into money problems, very rude calls DID...
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I didn't like
  • Harassment
  • Very poor phone skills
  • Customer service
#785246
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I purchased a prepaid card to make my payments which and i might add i was only late once but not this time. I tried to make my payment on time but the card was declining. This was after business hours and I work from 6 until 2:30, by the time I got home they were ...
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Anonymous
Anonymous

I bought a prepaid card to pay too and they told me they don't take cards at all. all they take is check account and money gram or western union.

Milan, Michigan
#773913
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When I spoke to a rep about my over payment and requested a refund I was met with nothing short of ignorance.I explained that I had forgotten that I set up automatic payments and I made an electronic one in error and would like the electronic one returned I was told,in...
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Anonymous
Megg

I did the same thing. But then I just had it set up that my over payment would go on my next months and they said okay and said I wasn't due for 2 months. Next month came and ...

Thomaston, Connecticut
I didn't like
  • Non existent customer service
  • Very poor phone skills
#764975
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