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Paid off the loan on a vehicle and told would receive title in 10 days. Title never showed up. I called customer service and was told "we mailed it, sorry about your luck". Additional $45 for duplicate. They were of no help at all, rude, and unprofessional. I never...
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RelievedAdeliePenguin
RelievedAdeliePenguin

I value customer Darlene Rodgers will forever use another lending. Never do I value customer wants to use Gateway One Lending again, "NEVER". I do want you to know, that Gatew...

1.3
I didn't like
  • Customer service
#1110361
Reply to reviews
This people are rude on the phone. They will threaten you and won't care at all. Extortion and and threats is a everyday things for these people. If you can avoid them do it by all means. Because they truly suck. And I really really hope someone from there reads this...
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Anonymous
Anonymous

Now let's see...what is the nature of the threats? Let me guess...they threaten you with a repo. Guess what? That's exactly what happens when YOU don't make your payments. ...

1.4
#1108016
Reply to reviews
I purchased the Acadia from a dealer in Hawaii. They were great to deal with. However, the lender(Gateway One lending) was a headache from the start. First issue, they never sent me my billing info. I had no clue when my payments started other than the paperwork I had...
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RelievedAdeliePenguin
RelievedAdeliePenguin

I Darlene Rodgers monetary loss was $2117. I am hurt, and still hurting.

2.1
I liked
  • Interest rate
#1104029
Reply to reviews
I fax 2 letters one to the higher up and one to the office where the call came from. A manager phoned me 8-22-2017 640pm, for 24 day late payment. I told her i will call her back i'm in the middle of taking care of some serious business. She bagan to argue back and...
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Anonymous
Fred Sanford

Who the *** is this person that keeps commenting for gateway. Sorry he has never had a problem in his life , *** happens and sometimes people need just a little lead way. Need...

Anonymous
Anonymous

Well guess what? If you do what you promised to do when you signed the contract...make on time payments...you never hear from them! I guess you'll have a million excuses for...

1.1
#1092184
Reply to reviews
We paid our car off a month and a half ago! We have been told that the title was put in the mail three different times on three different dates and we are still waiting for the title a month and a half later to my surprise they are claiming they mailed it on August 1...
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Anonymous
Anonymous

You must work for them *** ***

Anonymous
Anonymous

So tell us...what is the "fraud" they committed???

#1088803
Reply to reviews
Called to ma a payment arrangement and the person tried to run the payment 4 times then said my card was invaid. I went to bank and was informed they had tried to tun payment r consecutive times and that there was nothing wrong with my card except that the funds were...
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Anonymous
Anonymous

Really? How cruel! Let's get out the violins! By YOUR OWN ADMISSION here, you don't have money on the card to make a payment. You then want to make some type of "arrangeme...

1.0
#1084683
Reply to reviews
They are the worst to deal with truly 3rd rate!!! Get a loan from a Credit Union or Capital One. Their loan payoff and lien release process is asinine and they do not want to do anything in a timely manner. We sent them a UPS Next Day Cashiers Check to have our lien...
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1.0
#1079526
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Gateway One Lending - Crooks

There ripping me off going to have my account checked crooks
#1077603
Reply to reviews
Don't go for any loan with these guys, they are not friendly, rude, cannot help customers in any way. *** processs, even if u pay off ur loan they will hold ur title for 1 month & they say it is a process. *** process, still living in 1800 BC generation. Not come to 20...
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Anonymous
anon

harassing, rude, vindictive

Anonymous
Anonymous

GUESS WHAT, EINSTEIN?If YOU wouldn't have destroyed YOUR credit, YOU would qualify for a low APR bank loan!

1.0
#1040398
Reply to reviews
DO NOT FINANCE A CAR THRU THIS LENDER. There are many others that will not make your life a nightmare! Just to name a few "issue" of experienced: making a mistake on the loan where I was overcharged for months - they have not reimbursed me or credited the account 3 yrs...
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RelievedAdeliePenguin
RelievedAdeliePenguin

I Darlene Rodgers says the same thing. They have made my life a living nightmare too!

Anonymous
Anonymous

This company know I lost my job and disabled but they are still trying to collect on a car they have in there positions tell me why is this a possibility

1.0
I liked
  • Never having to talk to them
I didn't like
  • Service
  • Non existent customer service
  • Diclined manger from costomers
#1034291
Reply to reviews