Gateway One Lending Reviews

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I payed my auto loan off in February 2020. Without any notification that my loan had been sold to Santander, I repeatedly attempted to contact Gateway One to no avail. It was only after doing some research, that I found out my loan was with Santander. I was finally...
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1 comment
#1996958

Typical deadbeat mentality! The loan is OWNED by the lender and NOT you!

They can sell the loan to anybody they want and since YOU DO NOT own the loan, they don't need to tell you anything. If the loan has not been paid off, yhou will not get a lien released until it is!

ID
#2327712 Review #2327712 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Deliver product or service ordered
New Reviewer

Need pay off letter

hello can you please give me a call at 720-327-**** need a payoff letter with title misplace when move
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ID
#2900495 Review #2900495 is a subjective opinion of poster.
New Reviewer

Payoff

I have a loan with Gateway I think they have change to Santander's Bank and I don't know how to login. I want to know who's a login for Gateway but not Santander's Bank. Could you help me with this issue. I need a pale balance on my account for my car Mercedes-Benz S class 550 ****.
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ID
#2871513 Review #2871513 is a subjective opinion of poster.
Location
Riverside, New Jersey
Preferred solution
The amount I need to pay off my loan.

Need new title

I am trying to sell my 2010 dodge caravan. But its a lien title so I was seeing if you guys can send me a updated one with your signature of a Agent in new title
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ID
#2853689 Review #2853689 is a subjective opinion of poster.
New Reviewer

Loan documentation

I need documentation of payments for car loan from the last 5 years up until November when all was paid off
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ID
#2835341 Review #2835341 is a subjective opinion of poster.
Preferred solution
I would like documentation of the payments that I've paid on car loan

Sold Company and can’t call them

Cant get the lean off my car that I own because they sold the company. The customer service number they left doesnt work.
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ID
#2825568 Review #2825568 is a subjective opinion of poster.
Location
Bloomington, Indiana
New Reviewer

Gap insurance

Need information on my gap insurance can someone please call me? Is gateway one still in open company?
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ID
#2815533 Review #2815533 is a subjective opinion of poster.
Pros
  • Financing
Cons
  • Disinformation
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Fully paid but title not cleared in DMV system

Fully paid but title not cleared in DMV system. Trying to call, no one picks up the phone. Unable to sell vehicle.
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1 comment
#2033729

Same.

ID
#2558994 Review #2558994 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Need title for my vehicle

Gateway One Lending - Need title for my vehicle
I have months trying to contact you all, and I need my tittle please call me or contact me because I need it urgent
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ID
#2463412 Review #2463412 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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New Reviewer

Phone

Wrong phone number on their website so no way to reach them. Someone needs to redo the site, Poor customer service.
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ID
#2452154 Review #2452154 is a subjective opinion of poster.
Location
Alhambra, California
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

To get a car title

My financial responsibility to the company has been resolved and still I'm waiting 2 months to get the lien off of the car.
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1 comment
#2000036

Still haven't received the release on the lien on my car.

ID
#2446368 Review #2446368 is a subjective opinion of poster.
Preferred solution
release the lien
New Reviewer

Lean on title

Gateway one lending has a lean on my car. The lean is held by a Gateway in California that is no longer open. My car is paid for and I can not sell it until We take care of this issue.
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ID
#2437169 Review #2437169 is a subjective opinion of poster.
Preferred solution
Lean on title
New Reviewer

Car title

Not accepting calls not sure where to start I thought I see a hundred words I have no problem with Gateway One Lending I just had them on my title and now the loan is paid for and I forgot to get them off the title to sell the car.
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ID
#2428467 Review #2428467 is a subjective opinion of poster.
Location
Campbellsville, Kentucky
Preferred solution
Remove lean hold on car title

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Verified Reviewer
New Reviewer

No contact information is working; phone, website or contact email

I'm trying to speak to someone about my payoff on my car and cannot reach anyone as all the contact information doesn't work. Should I keep paying them?
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ID
#2421312 Review #2421312 is a subjective opinion of poster.
Location
Little Elm, Texas
Preferred solution
Let the company propose a solution

Payoff

I can't even get the right phone number for this bank, I'm trying to get the pay off amount for my loan and I'm feeling helpless that I can't get any help.
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ID
#2398926 Review #2398926 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Cant get anybody on phone

Constantly busy. Cannot get through.
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ID
#2288130 Review #2288130 is a subjective opinion of poster.
Location
Canton, Michigan
Preferred solution
Trying to resolve account

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