Product: Gateway One Lending Auto Loan Clear all filters (19 of 19 reviews match)
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I sent Gateway One Lending a pay-off check for the loan on a vehicle we purchased last year. The check was mailed on March 1, 2018, along with several other bills. All the other creditors have received their payment and credited my account. I called Customer Service;...
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Product
Gateway One Lending Auto Loan
#1206167
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I financed my car through this outfit, and for three and a half years I never missed a payment, never gave them any grief.Last week I paid off my loan (early by six months), and checked online to make sure payment was received by them. My account showed that payment...
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Gateway One Lending Auto Loan
#1166393
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We have ALWAYS made our payment on time.Every couple of months they call us (multiple times) harassing us by saying they didnt receive payment. We send it through the mail, so they either blame it on the post office or ask if we are having financial difficulties. I...
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Anonymous
JULIAP

NEVER DOING BUSINESS WITH GATE WAY ONE LENDING ANY MORE THEIR INTEREST RATE SKY HIGH.MINE YOU I PAY MY BILL ON TIME THEY ARE A RIPE OFF...........NEVER AGAIN

1.0
Product
Gateway One Lending Auto Loan
#1134883
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I was told that if I paid off my loan via a wire transfer it would expedite the process.I went ahead and did that. When I called to confirm, the customer service representative couldn't tell me whether it had been processed and gave me a lot of attitude. After being...
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Anonymous
Don

Do you have a contact number of someone that's in charge that knows what they are talking about???

Product
Gateway One Lending Auto Loan
#1123551
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This people are rude on the phone.They will threaten you and won't care at all. Extortion and and threats is a everyday things for these people. If you can avoid them do it by all means. Because they truly suck.And I really really hope someone from there reads this...
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Anonymous
Anonymous

Now let's see...what is the nature of the threats? Let me guess...they threaten you with a repo. Guess what? That's exactly what happens when YOU don't make your payments. ...

1.4
Product
Gateway One Lending Auto Loan
#1108016
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Second issue, I made my first payment and signed up bill auto bill pay from my account. Two months in a row I received a finance charge for late payment even though it was set up prior to billing due date. Third issue I had to fight them multiple calls to get them to...
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2.1
Product
Gateway One Lending Auto Loan
I liked
  • Interest rate
#1104029
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We paid our car off a month and a half ago! We have been told that the title was put in the mail three different times on three different dates and we are still waiting for the title a month and a half later to my surprise they are claiming they mailed it on August 1...
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Anonymous
Anonymous

You must work for them *** ***

Anonymous
Anonymous

So tell us...what is the "fraud" they committed???

Product
Gateway One Lending Auto Loan
#1088803
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Don't go for any loan with these guys, they are not friendly, rude, cannot help customers in any way.*** processs, even if u pay off ur loan they will hold ur title for 1 month & they say it is a process. *** process, still living in 1800 BC generation. Not come to 20...
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Anonymous
anon

harassing, rude, vindictive

Anonymous
Anonymous

GUESS WHAT, EINSTEIN?If YOU wouldn't have destroyed YOUR credit, YOU would qualify for a low APR bank loan!

1.0
Product
Gateway One Lending Auto Loan
#1040398
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DO NOT FINANCE A CAR THRU THIS LENDER.There are many others that will not make your life a nightmare! Just to name a few "issue" of experienced: making a mistake on the loan where I was overcharged for months - they have not reimbursed me or credited the account 3 yrs...
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Anonymous
Anonymous

This company know I lost my job and disabled but they are still trying to collect on a car they have in there positions tell me why is this a possibility

1.0
Product
Gateway One Lending Auto Loan
I liked
  • Never having to talk to them
I didn't like
  • Customer service
  • Non existent customer service
  • Service
#1034291
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My auto payment was not deducted for the March payment and had I not called to ask why I wouldn't have known that the sale of the note had occurred. Gateway claims to have sent written correspondence supposedly on the due date of this loan. Had I not been prudent by...
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Anonymous
JC Dawson

Same exact thing happened to me. I only found out because when I tried to make my monthly payment on Gateway One's web site, I got a nondescript "we encountered an error proc...

2.3
Product
Gateway One Lending Auto Loan
#1029525
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