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I financed my car through this outfit, and for three and a half years I never missed a payment, never gave them any grief. Last week I paid off my loan (early by six months), and checked online to make sure payment was received by them. My account showed that payment...
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#1166393
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This company makes sure you cannot speak to alive person,branches don't answer the phone either. Whenever you reach somebody theyplace you on hold foever. It literally took me over 30 minutes to make a payment and the employees seem ignorant as to how to do their job....
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1.0
#1164593
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I have received financing though multiple lenders VW Finance(Audi), Toyota Finance as well as personal loans and credit lines. I have 100k+ in available credit and own a home. I purchased a used Jeep two years ago between Christmas and New Years because we needed a...
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I didn't like
  • Non existent customer service
  • Customer service
  • Very poor phone skills
#1161376
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My daughter was born and I lost my job. I called them prior to missing my first payment to let them know the situation and see if they could refinance to try and lower payments on the vehicle i was already paying for 3 years on time. No refinance, no faith. They came...
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Anonymous
AReasonablePerson

SO you two *** are experts on disability now huh? And William, just because something is illegal doesn't mean companies don't have ways around it. Like you've never met ANYONE...

Anonymous
William

Put another way : I had more children than I could afford to raise under the circumstances.You did not lose your job because you had a child.That is illegal as defined by the ...

#1154143
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Gateway One Lending - Customer service issues

Very unprofessional customer service, just called to make a payment and they were very pushy, and hung up on me.
#1154113
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We have ALWAYS made our payment on time. Every couple of months they call us (multiple times) harassing us by saying they didnt receive payment. We send it through the mail, so they either blame it on the post office or ask if we are having financial difficulties. I...
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Anonymous
JULIAP

NEVER DOING BUSINESS WITH GATE WAY ONE LENDING ANY MORE THEIR INTEREST RATE SKY HIGH.MINE YOU I PAY MY BILL ON TIME THEY ARE A RIPE OFF...........NEVER AGAIN

1.0
#1134883
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Gateway One Lending - Refinancing

Why cant i refinance through Gateway? How does refinancing work?
#1128643
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I’m not a their customer, I happen to live where one of their customers use to live. They somehow got my number and have been calling me to get his number everyday for weeks. I keep giving it to them and they just keep on harassing me to tell him it’s his last chance....
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1.0
#1123989
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I was told that if I paid off my loan via a wire transfer it would expedite the process. I went ahead and did that. When I called to confirm, the customer service representative couldn't tell me whether it had been processed and gave me a lot of attitude. After being...
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Anonymous
Don

Do you have a contact number of someone that's in charge that knows what they are talking about???

#1123551
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To all those crying....PAY YOUR DEBTS AND THEY WON'T CALL!!!! I've had a loan with them for about 4yrs now....Haven't heard S@%& from them. I'm going to go out on a limb and say they aren't the only ones calling to get the debt you owe them. Probably if you got off...
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Anonymous
Pete

Well aren't you just special. Glad to see you never have financial struggles and look down your F ing nose at those who do. Blame Obamanomics typical judgemental ***.

#1120839
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