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Paid off the loan on a vehicle and told would receive title in 10 days. Title never showed up. I called customer service and was told "we mailed it, sorry about your luck". Additional $45 for duplicate. They were of no help at all, rude, and unprofessional. I never...
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1.3
I didn't like
  • Customer service
#1110361
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This people are rude on the phone. They will threaten you and won't care at all. Extortion and and threats is a everyday things for these people. If you can avoid them do it by all means. Because they truly suck. And I really really hope someone from there reads this...
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Anonymous
Anonymous

Now let's see...what is the nature of the threats? Let me guess...they threaten you with a repo. Guess what? That's exactly what happens when YOU don't make your payments. ...

1.4
#1108016
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I purchased the Acadia from a dealer in Hawaii. They were great to deal with. However, the lender(Gateway One lending) was a headache from the start. First issue, they never sent me my billing info. I had no clue when my payments started other than the paperwork I had...
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2.1
I liked
  • Interest rate
#1104029
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Gateway One Lending - Crooks

Gateway One Lending
#1077603
There ripping me off going to have my account checked crooks
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2012 Challenger Review

Gateway One Lending
#1026108
What happens wen I turn my car in if the car always have probelms and I'm tired of fixing a car that always some wrong wit it and now I want to turn it in do they charge u fees or due fees
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Gateway One Lending Customer Care Review

Gateway One Lending
#980787
1.7
Details
I had some repairs from a leaking roof i called and asked if i can have two payments withdrawn from my account in the month of January. I was told yes everything was set up. Then i started receiving calls informing me that it was unexceptable and i need to make a payment. Company agreed now they don't not my fault conversation was recorded. It was agreeded by Gateway Lending.
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Gateway One Lending Auto Loan Review

Gateway One Lending
#973927
1.0
Details
Paying my loan off got a better deal through my bank .... thank god blood sucking *** bags
Comment
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
I fax 2 letters one to the higher up and one to the office where the call came from. A manager phoned me 8-22-2017 640pm, for 24 day late payment. I told her i will call her back i'm in the middle of taking care of some serious business. She bagan to argue back and...
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Anonymous
Anonymous

Well guess what? If you do what you promised to do when you signed the contract...make on time payments...you never hear from them! I guess you'll have a million excuses for...

1.1
#1092184
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We paid our car off a month and a half ago! We have been told that the title was put in the mail three different times on three different dates and we are still waiting for the title a month and a half later to my surprise they are claiming they mailed it on August 1...
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Anonymous
Anonymous

You must work for them *** ***

Anonymous
Anonymous

So tell us...what is the "fraud" they committed???

#1088803
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Called to ma a payment arrangement and the person tried to run the payment 4 times then said my card was invaid. I went to bank and was informed they had tried to tun payment r consecutive times and that there was nothing wrong with my card except that the funds were...
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Anonymous
Anonymous

Really? How cruel! Let's get out the violins! By YOUR OWN ADMISSION here, you don't have money on the card to make a payment. You then want to make some type of "arrangeme...

1.0
#1084683
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They are the worst to deal with truly 3rd rate!!! Get a loan from a Credit Union or Capital One. Their loan payoff and lien release process is asinine and they do not want to do anything in a timely manner. We sent them a UPS Next Day Cashiers Check to have our lien...
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1.0
#1079526
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Don't go for any loan with these guys, they are not friendly, rude, cannot help customers in any way. *** processs, even if u pay off ur loan they will hold ur title for 1 month & they say it is a process. *** process, still living in 1800 BC generation. Not come to 20...
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Anonymous
anon

harassing, rude, vindictive

Anonymous
Anonymous

GUESS WHAT, EINSTEIN?If YOU wouldn't have destroyed YOUR credit, YOU would qualify for a low APR bank loan!

1.0
#1040398
Reply to reviews
DO NOT FINANCE A CAR THRU THIS LENDER. There are many others that will not make your life a nightmare! Just to name a few "issue" of experienced: making a mistake on the loan where I was overcharged for months - they have not reimbursed me or credited the account 3 yrs...
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Anonymous
Anonymous

This company know I lost my job and disabled but they are still trying to collect on a car they have in there positions tell me why is this a possibility

1.0
I liked
  • Never having to talk to them
I didn't like
  • Diclined manger from costomers
  • Service
  • Non existent customer service
#1034291
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Contact Gateway One Lending

Mailing Address:
Gateway One Lending & Finance
P.O. Box 650004
Dallas , TX 75265-0004
Phone:
(888) 810-8740
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Gateway One Lending Products and Services

Gateway sold the note to Regional Acceptance and failed to provide timely information about the transfer. My auto payment was not deducted for the March payment and had I not called to ask why I wouldn't have known that the sale of the note had occurred. Gateway claims...
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Anonymous
JC Dawson

Same exact thing happened to me. I only found out because when I tried to make my monthly payment on Gateway One's web site, I got a nondescript "we encountered an error proc...

2.3
#1029525
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